Refund policy

 

Our Happiness Promise 🤎 

At SAG MILAN, every product is thoughtfully created with care, intention, and you in mind. Your happiness means everything to us, and we want you to feel just as good about your experience as you do about the products you choose.

Love it, or let us make it right.

We hope you fall in love with every SAG MILAN purchase. But if something doesn’t feel quite right, we’re always here to help.

Enjoy 21 days from the date of delivery to experience your product. If you’re not completely happy, simply reach out to us at hello@sagmilan.com and tell us a little about your experience. We may ask for a photo, and we’ll be happy to arrange a refund of your product’s purchase price, excluding shipping.

No need to send anything back.

Because our personal care products are thoughtfully handcrafted in small batches, we’re unable to accept physical returns. Your comfort and safety are important to us, and this helps us maintain the quality and care that go into every creation.

Something arrived less than perfect?

If your order arrives damaged or isn’t quite what you ordered, please let us know within 3 business days of delivery. We’ll gladly work with you to make things right.

With love, SAG MILAN 🤎